Lúcia de Fátima Silva Piedade has a Post-Doctorate in Aerospace Sciences, a PhD in Communication Sciences (organizational and crisis communication), a Master's Degree in Aeronautical Management and is an Architect. She has worked in aviation for 36 years, the last 20 as Operations Supervisor at Lisbon Airport. She is currently a lecturer at Universidade Lusófona. Researcher at the Center for Research in Applied Communication, Culture and New Technologies (CICANT) and CEGIST-Center for Management Studies at Instituto Superior Técnico.