Assistant Professor
School of Economic and Organizational Sciences
Lusofona University
Márcia Santos (PhD in Management) is a researcher at the Business Research Unit (BRU) and also at Information Sciences, Technologies and Architecture Research Center (ISTAR-IUL), both research centers at the Iscte-Instituto Universitário de Lisboa, Portugal. Her research interests include Accounting, Tax, Management, Risk, Business Intelligence and Data Analytics applied to organizations' challenges to enable them to make more-informed management decisions such as in Reputation, Human-resources, Performance, Social-Impact, both in nonprofit and for-profit sectors. She has conducted research on the social economy for more than 10 years and published related academic articles in international peer-reviewed journals. She received and managed a grant from the Institute of Management Accountants (IMA) funding a social economy research project in 2017. She was awarded an Honourable Mention by the Social Economy Cooperative (CASES) for her doctoral (PhD) thesis on social economy management in 2019. She also coordinated the coronavirus disease-19 national survey of Portugal’s social economy during the pandemic conducted by the Instituto Politécnico de Setúbal (IPS). The results were disseminated through the national media in 2020 and 2021. A book chapter on the survey’s results had been issued previously under the title ‘Financial Capacity During a Pandemic Crisis: Insights from the Nonprofit Sector’. She also co-authored a book published in 2021 about management and sustainability, which includes a free dashboard for readers. Her research on social economy organisation (SEO) management theory recently was summarised in a paper, ‘Developing a Vulnerability-Based Conceptual Model for Managing Risk in Nonprofit Projects: a Multicase Study in a European Country’. This article was published in Public Management Review (IF=5.898), while other related academic papers have appeared in nonprofit journals (e.g. Voluntas IF=2.468). These publications have stimulated an on-going discussion of nonprofit risk management as a new paradigm for running and assessing social projects. Ms Santos teaches courses at various higher education institutions: ISCTE-IUL since 2017, the IPS since 2019 and the Instituto Politécnico de Santarém since 2022. She has been put in charge of the IPS’s master-level classes, including managing and coordinating the faculty team. Her academic duties in the programme further comprise the orientation and co-orientation of young researchers writing their master’s theses, which currently includes guiding five graduate students. She has been a member of the Conference Organisation and Programme Committee of the Workshop on Information and Communications Technology for Auditing and Accounting/Conferência Ibérica de Sistemas y Tecnologías de Información since 2019. She regularly takes part in the paper review process and conference organisation panels. In 2017, she further participated as a consultant representing Portugal data collection and report phase in a global project coordinated by Beijing Normal University in China, which focused on characterising multiple countries’ social economy. For the last 10 years, she has also worked for Deloitte as a manager, where she has led multicultural teams in an international business environment and strengthened her management, training, communication, motivational and leadership skills.
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Publications:
Pardete, R., Santos, M. R. C. & Leote, F. (2024). Future VAT regime for financial services from a stakeholder perspective: Analysis of the European Commission 2020 public consultation’s position papers. EC Tax Review. 33 (1), 33-46 - Q2
Carvalho, L. C. & Santos, M. R. C. (2024). The role of the energy sector in contributing to Sustainability Development Goals: A text mining analysis of literature. Energies. 17 (1) - Q1
