Scientific Outputs
From commute to contentment: Evaluating service quality in Lisbon’s rapid transit system through non-solicited user feedback
2025
Beck, D., Teixeira, M., & Ferasso, M. (2025). From commute to contentment: Evaluating service quality in Lisbon’s rapid transit system through non-solicited user feedback. Case Studies on Transport Policy, 20, 101460.
https://doi.org/10.1016/j.cstp.2025.101460
https://doi.org/10.1016/j.cstp.2025.101460